Privacy Policy

"Once" respect your privacy and will ensure your personal information is protected and will be kept confidential at all times and used only for the purpose of the "Once Designer Clothing Hire" service.

Your personal information will be used to deliver a service and to maintain contact with you in a professional and personalized manner. Both our electronic and hard-copy data will be kept secure at all times and only accessible to "Once" staff and at times, their vendors and suppliers i.e. delivery companies who help "Once" to offer you a service. 

Information will be collected through questions we ask you, our client. Information you enter into our website or submit in your order forms will be kept on file for tracking and contacting purposes. Information may also be collected via email or phone in which case the same privacy procedures will be implemented.

Your information will be used to ensure the best possible service and to help carry out correct procedures in our business. Details we will require for every order submitted include phone number; email address; credit card billing address; delivery / shipping address. Any other information we require will only be kept with your consent.

If requested, "Once" will immediately remove any information we have on file for you that you do wish for us to hold.
In regards to hiring goods over the internet and entering your credit card details, we have implemented security measures to ensure the safety of your details.